My Perfect Morning at the (Independent!) Bookstore

I have several times blogged about the importance of supporting independent bookstores, most recently in my 12/1/10 post urging readers to buy their holiday gifts at bookstores. I have been following my own advice the past couple of weeks with several visits to two of my favorite indy bookstores, Books, Inc. (in Laurel Village in San Francisco), and Book Passage (in Corte Madera, near where I live in Marin County), where I have purchased several book gifts with great satisfaction. As an example of the joys of shopping in indy bookstores, let me describe a recent morning visit to Book Passage, a beautiful, spacious, airy, bustling, friendly bookstore. I took my gift list, but I had some uncertainty about what to buy a certain relative. I browsed a bit, found a couple of possibilities, but then asked the wonderful Janelle a question about a certain genre of books, to get some leads. She immediately started asking me further questions about the person and what she usually liked to read, began thinking, and eyeballed certain shelves for ideas. She had an ah-ha moment of inspiration and took me to the book, explaining why she thought it might be appropriate. It was perfect! Then she had another idea, and again explained the story and why it might be a good match. Again, it was perfect! Both were books I had very peripherally heard about, but had never read, didn't know much about, and wouldn't have thought of on my own. Janelle did all this cheerfully, with genuine engagement and apparent pleasure in the task, and never made me feel she was in a hurry to finish or do something else. To me, she epitomized what is wonderful about independent bookstores: she was extremely knowledgeable about books, helpful, and generous with her personalized attention. Another bookstore employee wrapped my gifts (such a boon for a terribly clumsy -- and a bit lazy -- gift wrapper like me!) I browsed a little more, and then finished my morning at Book Passage with a delicious latte and the newspaper in their cafe. Now that is my kind of morning!